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Pets can be imported into the United Arab Emirates via any of the four international airports of Dubai (DXB and DWC (with special permission)), Abu Dhabi (AUH) and Sharjah (SHJ), as well as by road, and we service all of these.

To import a dog into the UAE, or indeed a cat, a bird, or uhhh... any pet really, there is basically only one requirement ~ an import permit. This said, acquiring this import permit has a number of its own requirements too! (Isn't that always the way! )

So, for a detailed explanation of all that you could possibly want to know about importing any type of pet into the UAE ("Pet passport"?? "Dog passport"?? "Cat passport"?? Do you need those??! Oh, and do you have a pet rock?! ), as well as a full listing of all our services and fees, just set yourself down and study, study, study our document Relocating Pets into the UAE (which will no doubt both inform you and bore you to death!). And while you're at it, take a look at the other supporting forms and documents too!

In addition to all this (yes, there's more!), we are a boarding and daycare facility and a veterinary service, so you might want to snoop around our site to get a full picture of all the things we can do for you.

After you've read, we know you might want to talk. That's fine too ~ give us a call.

DKC is:

Find animal shippers worldwide here and here.

Food and water for my pet's journey?
Answer

First of all, to be clear, and VERY importantly, there must always be water available before, dur

<h5>Food and water for my pet's journey?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_11.jpg"></div> <div class="faq_ans_text"><p>First of all, to be clear, and VERY importantly, there must <em>always</em> be water available before, during and after the journey. This said, don't overly concern yourself if your pet is not drinking huge amounts before you take her to the airport just because you've given it to her. Let your pet behave normally, drink as she wants, and relax. The key here is that water <em>must always be <strong>available</strong></em> (which is why all travel boxes have a water bowl in them).</p> <p>As to food, however, while there certainly are exceptions, it's actually best that most animals (including dogs and cats) travel on an empty (or close-to-empty) stomach. We understand that you worry your pet will be hungry, especially if it's a long-haul journey, but we ask that you trust this bit of very important advice:</p> <ul> <li>Do not feed your dog or cat for at the very least 4 hours before you drop them off at the airport for departure, and preferably longer. At DKC, we generally aim for about 8-10 hours.<br><br></li> </ul> <p>Unlike human beings who need (or <em>feel</em> they need) to eat regularly, many types of animal, including dogs and cats and others (though, again, there are exceptions to this), are very capable of and even comfortable with going without food for a good 24 hours. Of course we agree that this is not what you want to do every day but in an air-travel situation, we promise you that all your pets and animals will be just fine. In fact, they will be better than if you do feed them because of the:</p> <ul> <li>Reduced likelihood of nausea/vomiting in case they have any kind of reaction to the movement of their crate or as a result of anxiety (though it should be said that vomiting under any circumstances is quite rare).</li> <li>Dramatically reduced risk of toileting (urine and faeces) in their travel box, which means they stay cleaner and more comfortable overall.<br><br></li> </ul> <p>Sound scary? Try not to worry too much. This approach really does work very well indeed.</p></div>
What if my pet has a tattoo and not a microchip?
Answer
<h5>What if my pet has a tattoo and not a microchip?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_18.jpg"></div> <div class="faq_ans_text"><p>Then you're DOOMED!! DOOMED we tell you!!  <img alt="" src="/graphics/ic_wink.png" height="15" width="15"></p> <p>Well, not SO doomed. Indeed, though, the UAE no longer accepts tattoos and your pet's microchip number will have to be provided in your application for the import permit. So you will have to have your pet microchipped, but this is not a difficult thing to do.</p> <p>Sorry.</p></div>
What if my pet has a tattoo and not a microchip?
Then you're DOOMED!! DOOMED we tell you!! ...
How long will my bird live for?

Longer than you think!!

It depends on the species of your bird. Small birds, such as budgies and cockatiels, can live for up to 20 years, and the larger parrots, like Macaws and African Greys, have been reported to live well over 60 years. OMG!
Is it safe to bring my pet into the heat of the UAE?
Answer

Yes it is safe. In fact, thousands of pets are imported into the UAE each year; the vast majority

<h5>Is it safe to bring my pet into the heat of the UAE?</h5><p>Yes it is safe. In fact, thousands of pets are imported into the UAE each year; the vast majority do perfectly well here, regardless of the breed.</p> <p>What about those which don't do well? Fundamentally, when things go wrong (such as dehydration and/or heatstroke), it is about how these pets are managed rather than their innate inability to cope with the heat or the fact of the heat being prohibitive. Yes, the UAE is VERY hot for at least 4 or 5 months of the year, and yes you must be careful about this during these periods, but isn't it extremely cold in January in Canada? Or hot in Texas in July? Aren't there any number of locations around the world with extreme temperatures at certain times of the year? And aren't there pets in these places too? Of course there are.</p> <p>You should be aware of the dangers of the heat here, but if you're thoughtful about this, you should be neither worried nor overly concerned. Do some research on the internet and talk to your UAE-based vet for guidance about things to watch out for, and at the most basic level be aware of such things as not&nbsp;leaving your dog or cat outside during the hottest periods of the year for too long, and always make sure there is plenty of water readily available, even if you're going for a walk.</p> <p>There is more to learn about this and plenty of information available from any number of sources. But yes, in short, it is safe to bring your pet.</p>
Which vaccinations does my pet need?
Answer
<h5>Which vaccinations does my pet need?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_17.jpg"></div> <div class="faq_ans_text"><p>If you're relocating your pet into the UAE, the best place to get this information is on our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page and in our document <em>Relocating Pets into the UAE</em>.</p> <p>If you're planning to board your pet with us, or partake of doggy daycare, then take a look at our <a href="/what-we-do/boarding-daycare/prices-admission-requirements">prices & admission requirements</a>.</p> <p>Research and reading is just so much fun, don't you agree?</p></div>
Which vaccinations does my pet need?
If you're relocating your pet into...
What are the airline requirements for a travel box?
Answer
<h5>What are the airline requirements for a travel box?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_29.jpg"></div> <div class="faq_ans_text"><p>Important question.</p> <p>Take a look at <a href="/what-we-do/global-relocations/a-lot-about-travel-boxes" target="_blank">A lot about Travel Boxes</a> and <a href="/what-we-do/global-relocations/measuring-your-dog" target="_blank">Measuring Your Dog</a>, and download the helpful documents on these pages.</p> <p>Additionally, because of the complexity of this subject, please do contact us for a conversation. There's more to this subject than you might think, and the decision you make about which travel box to use for your pet will affect whether or not an airline will accept your pet for shipments and, yes, whether or not your pet stays safe. And yes, it will also affect the cost of the relocation.</p></div>
What are the airline requirements for a travel box?
Important question. Take a look at A lot about...
How much lead time do I need to relocate/import my pet into the UAE?
Answer
<h5>How much lead time do I need to relocate/import my pet into the UAE?</h5> <p>The relocation of your pet always has two sides to it: the export and the import.</p> <p>The lead time for the import side of things will depend on the type of pet you have and, if you have a cat or dog, their vaccination status, as well as whether you're coming from a country classified as "high-risk" or "low-risk" for rabies. For more detail on all this, see our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page.</p> <p>For the export side, which is the lead time you'll need from your country of origin, you'll want an agent based there (you can start your search for agents in your country/area at the <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a> website) to find out more about the export requirements and how long it will take.</p> <p>On the UAE end, however, once all veterinary import requirements have been met, we like to ask for two weeks lead time, so get crackin', will ya!</p>
How much does it cost to import my pet?
Answer

Well, that depends on whether you handle this yourself or through an agent, of course. If you do

<h5>How much does it cost to import my pet?</h5><p>Well, that depends on whether you handle this yourself or through an agent, of course. If you do it yourself, you'll need to cover basic charges such as the cost of the import permit, Ministry Vet charges and on-arrival airline, airport and Customs fees. If you get an agent involved to handle all the work for you, well... you get the idea.</p> <p>See our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page for full details, including a document there called <em>Relocating Pets into the UAE</em> which provides all government charges and DKC's service charges.</p>
"Accompanied Baggage"? "In-Cabin"? "Manifest Cargo"? What does it all mean!!?

Good question.

Read our document Pet Flight Options. If you have more questions after that, just get in touch.
Will my pet cope with the heat? Will he/she be left on the tarmac?
Answer
<h5>Will my pet cope with the heat? Will he/she be left on the tarmac?</h5> <p>The weather in the UAE is beautiful for much of the year, but yes, for 4-5 months of the year it is indeed hot or extremely hot (and often very humid). The airlines and airport handling crew know this and procedures are in-place to ensure that all animals are safe from that heat while your pet is at Dubai airports.</p> <p>This means that upon arrival animals are always off-loaded from the aircraft first and quickly taken to the dedicated animal-holding area of the airport, which is fully air-conditioned. It also means that the vehicles used for transporting animals from the aircraft to the animal area are also air-conditioned.</p> <p>And for exports, the same is true, just in reverse. <img alt="" src="/graphics/ic_smiley3.png"></p> <p>In other words, we promise you, there is nothing to worry about.</p>
Can DKC manage both the import and export sides of my pet's or other animal's relocation?
Answer

Definitely yes! For sure! Yup!

Well... maybe. Read on.

There are two parts to any

<h5>Can DKC manage both the import and export sides of my pet's or other animal's relocation?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_3.jpg"></div> <div class="faq_ans_text"><p>Definitely yes! For sure! Yup!</p> <p>Well... maybe. Read on.</p> <p>There are two parts to any relocations process: 1) the export; 2) the import; and they need to be seen as distinct processes because, in fact, they are (although both sides coordinate with each other). We can definitely assist you with the import side if you're coming <em>into</em> the UAE, and we can definitely assist you with the export side if you're <em>leaving</em> the UAE. And that's because we, obviously, are <em>in</em> the UAE.</p> <p>Right, now that's clear.</p> <p>However, there (almost!) always needs to be someone (you, a friend or another relocations agent) handling things on the "other" side of a relocation. If you're importing into the UAE, someone will definitely have to handle things in your country of origin. If you're exporting from the UAE, someone in your destination country will have to handle things upon the arrival of your pet if your pet is being exported as "manifest cargo". (What is "manifest cargo" and "accompanied/excess baggage? Read our <a href="/docs/Pet_Flight_Options.pdf" target="_blank">Pet Flight Options</a>). There must always be a physical presence on both sides for the handing of it all when travelling as manifest cargo and when additional import requirements demand this.</p> <p>And so, you can of course engage us to handle the UAE-based stuff (please do!), but in the other country, you will have to have yourself, a friend or another agent handle that side of things. If you're going to use another agent, that's when we can step in to help with <em>both</em> sides of the shipment - although the other agent will be doing the physical work required at the other end, you may wish to deal with only one company for the management and payment of the whole process. In which case, we can manage that for you. There will of course be an additional management fee, but you might be happier having to deal with only one company.</p> <p>And by the way, if you do want to find another agent on your own, in your non-UAE location, check out <a href="https://www.ipata.org/ipata-pet-shippers-air-and-ground" target="_blank">IPATA.org</a>, where you'll be able to search for pet/animal shippers all over the world.</p> <p>But why did we exclaim "almost!" a couple of paragraphs up? Well, in departing the UAE, there are many countries around the world that permit the entry/arrival of pets travelling with you as "accompanied/excess baggage" rather than as "manifest cargo" for Customs clearance following arrival. This is not to say that additional assistance in the destination country is <em>never</em> required simply because your pet has travelled accompanied/excess baggage, but there are indeed many countries for which the entry requirements do <em>not</em> require this type of additional assistance (e.g. import permit, on-arrival quarantine, etc.). In other words, more research!!</p> <p>Complicated, this import/export thing, eh?  </p></div>
Does my bird need to be microchipped?
Answer
<h5>Does my bird need to be microchipped?</h5> <p>Microchipping is a great way to identify and register your bird in case he ever flies off into the unknown. A microchip is also a permanent, more reliable method of identifying your bird than feet-rings which can wear out or become damaged and can even break and fall off entirely.</p> <p>Microchips for birds are smaller than those for cats and dogs but nevertheless sometimes birds require a light sedation to have them placed. Not something to worry about, though.  <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p> <p>Do be very aware that all birds will always need a form of identification <span>if they ever need to travel abroad </span>~ this is usually a microchip or a closed bird foot-ring.</p>
Where can I get the import permit?
Answer

You can get this permit yourself or through an agent like us; in either case, import permits are

<h5>Where can I get the import permit?</h5><p>You can get this permit yourself or through an agent like us; in either case, import permits are sourced from the UAE Ministry of Climate Change & Environment (MOCCAE).</p> <p>For more detail on all this, see our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page, even if you intend to procure the permit yourself. (You want to be armed with all the information you can get, right?!)</p>
Is it important to register my pet with Dubai Municipality?
Answer
<h5>Is it important to register my pet with Dubai Municipality?</h5> <p>If you'll be residing in Dubai, then that's a BIG YES!</p> <p>In fact, although you can import without getting your pet registered, the next time you need to get vaccinations, veterinary clinics in Dubai are required by law to register your pet with Dubai Municipality at that point.</p> <p>This said, we strongly recommend it. It is not expensive and we know of many cases of lost pets being found because of it. Learn about this <a href="/what-we-do/dkc-veterinary-clinic/vaccinations-the-lazy-way" target="_blank">here</a> and <a href="/what-we-do/dkc-veterinary-clinic/dubai-pet-municipality-tags-registration" target="_blank">here</a>.</p>
How do I import my pet into the UAE?
Answer

Easy! You contact us! Or you contact another relocations agent, not us (no! not that!!). Or... yo

<h5>How do I import my pet into the UAE?</h5><p>Easy! You contact us! Or you contact another relocations agent, not us (no! not that!!). Or... you do it yourself. Whichever way you decide, you can start by heading over to our <a href="/what-we-do/global-relocations/pet-imports" target="_blank">Pet Imports</a> page and reading our <em>very</em> long, <em>very</em> comprehensive document, "<a href="/docs/Relocating_Pets_into_the_UAE.pdf" target="_blank">Relocating Pets into the UAE</a>".</p> <p>That page in our website and that document (and other documents you'll find there too) will answer most, if not all, your questions about the requirements for import, Ministry charges and DKC's fees. Once you've read through it, these FAQs should fill in some of the gaps, if any. And of course, you're always welcome to just <a href="/contact-us" target="_blank">contact us</a>.</p>
I know you relocate dogs and cats, but what about birds • rabbits • ferrets • guinea pigs • lizards • snake • cheetahs• penguins • monkeys • fish...
Answer
<h5>I know you relocate dogs and cats, but what about birds &#8226; rabbits &#8226; ferrets &#8226; guinea pigs &#8226; lizards &#8226; snake &#8226; cheetahs&#8226; penguins &#8226; monkeys &#8226; fish...</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_2.jpg"></div> <div class="faq_ans_text"><p>Well, DUH! Of course we can! Just about any animal at all.  <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p> <p>As with our boarding and daycare services, we relocate all types of animal, all over the world, into and out of the UAE, including domestic pets of any kind and exotics, large and small.</p></div>
I know you relocate dogs and cats, but what about birds • rabbits • ferrets • guinea pigs • lizards • snake • cheetahs• penguins • monkeys • fish...
Well, DUH! Of course we can! Just about any animal at all.  As with our boarding and daycare services, we relocate all types of animal, all over the world, into and out of the...
Sedation: Should I or shouldn't I?
Answer
<h5>Sedation: Should I or shouldn't I?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_12.jpg"></div> <div class="faq_ans_text"><p>In almost all cases, absolutely <strong><span class="underline">not</span></strong>.<br><br>We very strongly recommend against tranquilizing or sedating animals for flight, as does just about every professional shipper worldwide ~ in fact, the vast majority of airlines will not even accept an animal if it has been so treated.<br><br>The main problem is that tranquilizers and sedatives affect the respiratory and circulatory systems by slowing them down quite a bit. While this is almost never a problem in normal circumstances, at altitude and in aircraft air-pressure, it can lead to physiological distress.<br><br>We are not saying that it is never done, and of course we are not saying it always leads to problems, but because there is a widely recognised increase in health risk, even if minimal, the usual approach is to avoid it unless absolutely necessary.<br><br>When is it absolutely necessary? Well, basically you need to ask: Will the stress which my pet will feel be so extremely serious that he will probably experience health problems or even physical injury while in transit, such that the risk of medication is actually less than the risk of anxiety?<br><br>Some people are so worried about their pets and other animals that this question becomes difficult for them to answer, but our experience is that in 99.9% of the cases, it is the human being who is suffering the most anxiety, albeit from understandable worry. You'd be amazed to see just how casual so many travelling animals are once they've arrived at the other end of the journey.</p> <p>And if you <em>are</em> seriously considering medication, look to <em>anxiolytics </em> instead of sedatives ~ these act differently on the pet's system and are probably safer, though we are still strongly recommending against the use of any medication at all, if at all possible. This said, there are herbal and homeopathic remedies that some feel are helpful alternatives and are usually readily available at pet shops and other locations in the form of sprays, tablets and even food.<br><br>Give it all some thought, speak to your vet, and please be cautious.</p></div>
Sedation: Should I or shouldn't I?
In almost all cases, absolutely...
For how long is the import permit valid?

90 days

There, wasn't that easy?  ;-)
What's better... wood or plastic travel boxes?
Answer

Excellent question.
Take a look at A lot about Travel Boxes.

<h5>What's better... wood or plastic travel boxes?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_28.jpg"></div> <div class="faq_ans_text"><p>Excellent question.<br>Take a look at <a href="/what-we-do/global-relocations/a-lot-about-travel-boxes" target="_blank">A lot about Travel Boxes</a>.</p></div>
Cats outdoors SAFELY! And a "Cat Jungle"!
Answer
<h5>Cats outdoors SAFELY! And a "Cat Jungle"!</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_125.jpg"></div> <div class="faq_ans_text"><p>Our cattery enclosures are replete with indoor and outdoor sections, meaning that your cat can independently and anytime decide for him/herself where to be happiest ~ indoors or outdoors, all year round, always safely in an enclosure.</p> <p>AAAAANNNNND... we've got the "Cat Jungle". This is a space entirely outdoors but enclosed for safety, where your cat can snooze or climb or play with other cats (or not), surrounded by plants and with some grass underfoot.</p> <p>There are times when we even find our handlers sitting in there, just for their own giddy pleasure.</p></div>
Cats outdoors SAFELY! And a "Cat Jungle"!
Our cattery enclosures are replete with...
Can I bring my pet into the UAE as accompanied (excess) baggage?

Definitely not. (Uh... sort of!)

Sorry.

In fact, it is very important that you trust this information and do not doubt it as a result of hearing otherwise from some other source. All knowledgeable pet relocators will tell you the same, correct, thing: Animals of all kinds must arrive in the UAE by cargo only.

EXCEPT... for one little potential thing.  :-)  See our document Relocating Pets into the UAE. (Phew!)
Are there good pet care providers, vets, pet supplies, groomers, etc. in the UAE?

Definitely yes.

The UAE has everything here you could wish for by way of quality pet care services. As with any industry, not every one of them is the best, but if you look around and look into it all, we know you'll find what you need.
Can I meet DKC at the airport when you import my pet?
Answer
<h5>Can I meet DKC at the airport when you import my pet?</h5> <p>How do we say this nicely?</p> <p>No, sorry. When you give us responsibility to clear your pet through Customs upon arrival in the UAE, we ask that you do not meet us at the airport for the clearance process. The clearance process is time-consuming and at times tedious, so we know from experience that having eager and sometimes anxious customers with us can actually make the process more stressful for everyone involved, including us, you and airport staff. We know this is not exactly the response you're looking for but we ask that you trust us to get through the whole process as quickly as possible and we do promise to get your pet to you without delay. There is also the matter of our access rights to secure areas of the airport, which you would not have.</p> <p>There are also customers who ask us to handle their pet's clearance but to then hand over their pet to them while still at the airport. This too we avoid because: first, it's simply not possible or safe to remove your pet from her travel box at the airport so that you can greet each other properly and as you would want to, which we've learned can itself be distressing for both you and your pet; second, and again, it places unnecessary stress on the clearance process and on those involved because they know that you all are eagerly awaiting that precious hand-over of your ever-so-precious pet - in the end, from the time of your pet's arrival through to the completion of the clearance process usually takes between 3.5 and 5.5 hours, and the best way to get through that time is to just relax, let us do our work for you, and wait for us to contact you when we're done.</p> <p>And remember, most arrivals are in the middle of the night, so wouldn't you rather be at home, relaxing or sleeping (if you can!), until we're done?</p> <p>We have a number of options you can choose from regarding how and when you will be reunited with your pet once we've finished clearing her for you, including:</p> <ul> <li>Meeting us at our facility after the clearance. In this case, we call you when we are finished and we meet you at our facility (even in the middle of the night), which is just 10 minutes away from the airport.</li> <li>Delivering your pet to your home immediately after clearance. When we're about to leave the airport, we'll call you to let you know we're on our way to you.</li> <li>Collecting your pet yourself from our facility the next morning, once we've opened to our customers for the usual workday. Take a look at our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.</li> </ul> <div> </div> <div>Just talk to us to work out the details.</div>
Can I export my bird?
Answer

Yes, definitely, birds can be exported. However, there very strict guidelines and lots of paper w

<h5>Can I export my bird?</h5><p>Yes, definitely, birds can be exported. However, there very strict guidelines and lots of paper work to arrange. It's always best to check with both the country of origin and the desintation country to learn what they each require, as the rules differ from country-to-country.</p> <p>You'll also need to check the CITIES list to see if your bird (species or family order) are required to have a CITIES permit to travel. Take a look <a href="https://www.cites.org/eng/disc/species.php" target="_blank">here</a>.</p>
Is the canine cough vaccination absolutely necessary for my dog to board/daycare?
Answer
<h5>Is the canine cough vaccination absolutely necessary for my dog to board/daycare?</h5> <p>The canine cough vaccine is an additional vaccination generally needed only for dogs who stay in a kennels, daycare or any other community of dogs for any period of time. It is often referred to as "kennel cough" because people understandably associate the "cough", and therefore the vaccine, with kennels, but in fact it's an illness, similar to a human cold or flu, which can be caught and spread around in any community of dogs, much like a human cold caught by kids at school or adults in an office environment.</p> <p><span xss=removed data-mce-mark="1">This is because canine cough is airborne and highly contagious, which is why it can spread through kennels quickly, when dogs are in close proximity to each other and are barking and playing and running around. It is also transmitted by bacteria on toys, food bowls or other shared objects. Although highly contagious, it is generally not a very severe upper respiratory infection, causing "only" a dry, irritating and hacking cough. Kennels facilities use the vaccination as a way to limit outbreaks and to prevent the spread of the illness if it happens to be brought into the facility by an affected pet. Most facilities will not accept a dog without this vaccination being up-to-date and it is a good idea to have it administered because it generally either prevents or reduces the severity of the disease if it is indeed contracted.</span></p> <p><span xss=removed data-mce-mark="1">If your dog regularly, or even annually, spends time in a kennels, daycare or dog park (or with any group of dogs in any situation), it's a real good idea to keep this vaccination current, even if not asked for or required by the facility you're using.</span></p>
Will you board my bird • rabbit • ferret • guinea pig • hamster • mouse • lizard • snake... any animal at all?
Answer
<h5>Will you board my bird &#8226; rabbit &#8226; ferret &#8226; guinea pig &#8226; hamster &#8226; mouse &#8226; lizard &#8226; snake... any animal at all?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_30.jpg"></div> <div class="faq_ans_text"><p>You bet! Just about any animal at all.</p> <p>And we have quite a lot of knowledge about these animals too, so it's not just a matter of sticking them somewhere in our facility and hoping for the best. We've spent a lot of time and energy over the years making sure that we have handlers who have real knowledge and experience in dealing with all manner of domestic pet and exotics, including and especially appropriate feeding and enclosures/spaces for them. And if there's anything we don't know, we have excellent contacts in the realm of wildlife husbandry and care who we can talk to.</p> <p>Take a look here: <a href="/what-we-do/boarding-daycare/pet-boarding-other-animals" target="_blank">Other Creatures Too</a></p></div>
Will you board my bird • rabbit • ferret • guinea pig • hamster • mouse • lizard • snake... any animal at all?
You bet! Just about any animal at all. And we have quite a lot of knowledge about these animals too, so it's not just a matter of...
Once my pet's flight lands, how long does Customs clearance take?
Answer

Once the flight lands, all animals (and your pet, of course) are the first to be off-loaded from

<h5>Once my pet's flight lands, how long does Customs clearance take?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_19.png"></div> <div class="faq_ans_text"><p>Once the flight lands, all animals (and your pet, of course) are the first to be off-loaded from the aircraft and are taken to one of the dedicated animal areas in the cargo terminal at the airport. Then the paper shuffling and related work begins, which means that at this stage your pet is <em>not</em> ready to be taken home. The Ministry Vet now needs to check your pet and all the relevant documentation (vaccination records, import permit, health certificate, etc.), and the clearance process has to be completed.</p> <p>Although the amount of time to get all this done does vary from shipment to shipment and day to day, depending on a number of factors influencing airport activities, we tell our customers that the entire clearance process usually takes somewhere between 3.5 and 5.5 hours from the time the flight lands to finally having your pet at home. And this is true whether you are doing the clearance yourself or having us handle it for you. </p></div>
Does my bird need vaccinations?

Yes... maybe.

There are different vaccines available for different species of birds, with the main vaccinations being for poultry. Parrots tend not to need vaccines unless it's a requirement of the country they are in or travelling to.
Do you do grooming, dematting, simple "hair care"?

Yes we do. And no we don't.

Read all about it here: Grooming
Will you deliver my pet home to me directly from the airport after import clearance?
Answer
<h5>Will you deliver my pet home to me directly from the airport after import clearance?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_21.jpg"></div> <div class="faq_ans_text"><p>Yes we will.</p> <p>Any time of day or night, weekday or weekend. There is a charge but yes we will. Just ask us for details.</p></div>
Will you deliver my pet home to me directly from the airport after import clearance?
Yes we will. Any time of day or night, weekday or weekend. There is a charge but...

Animal Care. Animal Relocations. By Animal People.

Love... and other stuff too

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email
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