Pet Boarding & Daycare - Pet Hotel - DKC - Dubai

What's DKC's Collection & Delivery schedule?

<h5>What's DKC's Collection & Delivery schedule?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_51.jpg"></div> <div class="faq_ans_text"><p>Sunday-Friday. We don't offer this service on Saturday. (See our <a href="/about-dkc/two-legged-timings" target="_blank">Two-Legged Timings</a>.)</p> <p>We have a lot of customers asking for very specific appointments but this is often not possible, although we <em>do</em> try if we can, because each day presents its own unpredictable schedules, number of home-visits, number of pets and... traffic!</p> <p>However, we <em><strong>always call</strong></em> approximately 30 minutes before we get to you while we're doin' the rounds, so <em>do</em> feel free to go about your day as you need to and then, when you hear from us, you can return to your home to meet us.</p></div>

What's DKC's Collection & Delivery schedule?

Sunday-Friday. We don't offer this service...

What are your enclosures like? What size are they?

Answer

The very best way to answer that question is for you to come meet us and take a look for yourself

<h5>What are your enclosures like? What size are they?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_34.jpg"></div> <div class="faq_ans_text"><p>The very best way to answer that question is for you to come meet us and take a look for yourself. In fact, that's what we always really strongly recommend.</p> <p>But that's not always easy to schedule, is it. We know. So you should definitely look at the images <a href="/what-we-do/boarding-daycare/the-kennels-the-catteries-the-kennatteries" target="_blank">here</a> and elsewhere around our site, as well as our video tour <a href="/video-tour" target="_blank">here</a>, because there are lots for you see, and this should help a great deal in understanding what your pet will experience.</p> <p>In short, though, our enclosures are like this:</p> <ul> <li>All our dog enclosures have an indoor and an outdoor run, and almost all our cat enclosures do too, and your pet decides where he or she wants to be. Those few cat enclosures which don't have an outdoor run, we try to reserve for cats which need or like to be inside most of the time anyway.</li> <li>All indoor runs are air-conditioned.</li> <li>Cat enclosures are multi-storied, with shelves and trapdoors and bedding and toys and all.</li> <li>All dog enclosures have various types of comfortable, snuggly bedding.</li> <li>Cat enclosures range in size. The smallest space we have is an indoor portion of a run which is L:0.8m x W:0.8m x H:1m. The largest space we have is an outdoor portion of a run which is L:4.2m x W:1.1m x H:2.2m.</li> <li>Dog enclosures also range in size. Our smallest enclosures are 1.5m x 1.5m both indoor and outdoor. Our largest are 2.2m x 1.8m indoor and 3m x 2.5m outdoor. And there are a couple of sizes in between.</li> </ul></div>

Does my bird need to be microchipped?

Answer

Microchipping is a great way to identify and register your bird in case he ever flies off into th

<h5>Does my bird need to be microchipped?</h5><p>Microchipping is a great way to identify and register your bird in case he ever flies off into the unknown. A microchip is also a permanent, more reliable method of identifying your bird than feet-rings which can wear out or become damaged and can even break and fall off entirely.</p> <p>Microchips for birds are smaller than those for cats and dogs but nevertheless sometimes birds require a light sedation to have them placed. Not something to worry about, though. <img alt="" src="/graphics/ic_smiley3.png" height="15" width="15"></p> <p>Do be very aware that all birds will always need a form of identification <span>if they ever need to travel abroad </span>~ this is usually a microchip or a closed bird foot-ring.</p>

My pet is taking medications ~ can DKC Boarding manage this?

Answer

<h5>My pet is taking medications ~ can DKC Boarding manage this?</h5> <p>As Barack Obama said... YES WE CAN!</p> <p>Just talk to us about it and we'll organise the rest.</p> <p>(Don't like Barack Obama quotes? Oops!)</p>

Do I get a discount if I bring my own food?

Answer

Sorry about this, but no. Food for your pets is, of course, a cost for us but another very signif

<h5>Do I get a discount if I bring my own food?</h5><p>Sorry about this, but no. Food for your pets is, of course, a cost for us but another very significant cost factor is the actual time, effort and resource to do the feeding itself. With all the pets we have in our care, special feeding, even if it's your own food, requires that much more involvement.</p> <p>We hope you understand.</p>

Does my bird need exercise?

Answer

<h5>Does my bird need exercise?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_123.jpg"></div> <div class="faq_ans_text"><p>Birds can become very overweight, especially if they're not given a large enough space to move around in. This can be especially true for birds with clipped wings, who are more likely to end up rather sedentary.</p> <p>And so, yes, exercise for your bird is very important in helping them stay fit and healthy, to say nothing of reducing or eliminating boredom. Give them as much opportunity to fly as possible, if at all possible, with lots of perches around their environment which they can fly from/to. And if you're developing a good connected relationship with your bird, calling her to you from a distance will encourage flying and general activity. Even encouraging your bird to walk along the floors of your home can be fun, explorative activity, especially if you've got her looking for toys and food!</p></div>

Does my bird need exercise?

Birds can become very...

What's the best birdie food?

Answer

<h5>What's the best birdie food?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_pet_photo_115.jpg"></div> <div class="faq_ans_text"><p>It all depends on the species! (Surprised?) Falcons, for example, are true carnivores and require a meat diet. Large amazon parrots, such as macaws, require lots of fresh fruit and vegetables, in addition to a good quality, complete pellet diet. Small birds, like canaries and finches, will need a seed-based diet, and it's important to source good quality seed because seeds and nuts can be the source of <em>aspergillus</em>, a fungal infection, which affects their respiratory system.</p> <p>Read more about diet <a href="/what-we-do/dkc-veterinary-clinic/veterinary-care-for-birds" target="_blank">here</a>.</p></div>

What's the best birdie food?

It all depends on the...

What are your opening hours?

Take a look...

...at our Two-Legged Timings for Boarding, Daycare, Relocations and our Veterinary Clinic.

Can DKC help me rehome my pet?

No, sorry. This is not something we are involved in.

We are a for-profit, commercial (but lovely and homey!) boarding and daycare business. However, there are many not-for-profit, equally lovely organisations in the UAE who are totally focused on helping people rehome family pets and strays. A quick search in Google will get you headed in the right direction.

How long will my bird live for?

Longer than you think!!

It depends on the species of your bird. Small birds, such as budgies and cockatiels, can live for up to 20 years, and the larger parrots, like Macaws and African Greys, have been reported to live well over 60 years. OMG!

Will you board my bird • rabbit • ferret • guinea pig • hamster • mouse • lizard • snake... any animal at all?

Answer

<h5>Will you board my bird • rabbit • ferret • guinea pig • hamster • mouse • lizard • snake... any animal at all?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_30.jpg"></div> <div class="faq_ans_text"><p>You bet! Just about any animal at all.</p> <p>And we have quite a lot of knowledge about these animals too, so it's not just a matter of sticking them somewhere in our facility and hoping for the best. We've spent a lot of time and energy over the years making sure that we have handlers who have real knowledge and experience in dealing with all manner of domestic pet and exotics, including and especially appropriate feeding and enclosures/spaces for them. And if there's anything we don't know, we have excellent contacts in the realm of wildlife husbandry and care who we can talk to.</p> <p>Take a look here: <a href="/what-we-do/boarding-daycare/pet-boarding-other-animals" target="_blank">Other Creatures Too</a></p></div>

Will you board my bird • rabbit • ferret • guinea pig • hamster • mouse • lizard • snake... any animal at all?

You bet! Just about any animal at all. And we have quite a lot of knowledge about these animals too, so it's not just a matter of...

Simply, yes. Even when we are closed to our two-legged customers, we have staff on-site every sin

<h5>Is someone looking after my pet during weekends, holidays and at night?</h5><p>Simply, yes. Even when we are closed to our two-legged customers, we have staff on-site every single day of the year. Full stop.</p> <p>Furthermore, we have staff on-site even at night. And because of our relocations work, which takes place mostly at night, every night, we have at least a couple of hours spread throughout the night when things are going on at DKC. Now, in fairness, we're not actually working with all the animals during the night as we do during the day, but after all folks, your pets need to sleep too! <img alt="" src="/graphics/ic_smiley3.png"></p>

How often will my dog exercise each day and for how long?

Answer

From about end of September to April, all your dogs get into our exercise yards at least 3-4 time

<h5>How often will my dog exercise each day and for how long?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_40.jpg"></div> <div class="faq_ans_text"><p>From about end of September to April, all your dogs get into our exercise yards at least 3-4 times a day for a good 15-30 minute romp each time, and if we have your permission they'll be playing with other dogs too. For those dogs with especially high energy levels or any good need for more of this time, or if you ask us to, because the weather is nice we just let 'em stay in the yards for much of the day. Our general approach during the cooler times of the year is to have as many dogs out in the yards as much as possible, which is quite a lot of the time.</p> <p>During the hotter summer months, just as when your dog is home with you, we need to be careful about being outside in the heat for too long. So they all still get out 2-3 times a day but the runs in the yards are for shorter periods of time, as we are very watchful to make sure the heat is not having an impact. And of course we don't leave the dogs out in the yards all day at this time of year for the very same reason.</p> <p>This all said, all our enclosures are indoor/outdoor with a/c, and designed so that all the dogs can see each other, intereact with each other in the general environment, and feel part of the community. So even when they're in their enclosures, they're still very active and generally having a very social time. Read more about this: <a href="/what-we-do/boarding-daycare/love-and-other-stuff-too" target="_blank">Love... and other stuff too</a> ~ take a look at the sub-sections called <a href="/what-we-do/boarding-daycare/love-and-other-stuff-too#Socializing-Dogs" target="_blank">Socializing</a> and <a href="/what-we-do/boarding-daycare/love-and-other-stuff-too#Socializing-Dogs2" target="_blank">Socializing ~ Part 2</a>.</p></div>

Do dogs stay only in kennel enclosures or do you have other spaces for them?

Answer

<h5>Do dogs stay only in kennel enclosures or do you have other spaces for them?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_103.jpg"></div> <div class="faq_ans_text"><p>Besides our kennels enclosures, we also have other spaces where our dogs spend their time and sleep. Since not all dogs cope their best in the kennels area, we have our Lounge, Feedroom and two office areas ~ and all these spaces have handlers and other staff around all the time, as well as other dogs too, of course. For older and/or nervous dogs who are small-to-medium-sized and who feel comfortable in a bigger group of dogs, these spaces might be ideal.</p> <p>This said, be aware that we don't offer our Buddy-Boarding discount for dogs in these spaces. Also, in our reception and shipping offices, we can only have dogs who don't bark a lot and are by nature quite and calm. Oh, and if you're pooch tends to mark his territory all the time, we might decide that these spaces aren't quite right for him either (sorry).</p></div>

Do dogs stay only in kennel enclosures or do you have other spaces for them?

Besides our kennels enclosures, we also have other spaces where our dogs...

Does my bird need vaccinations?

Yes... maybe.

There are different vaccines available for different species of birds, with the main vaccinations being for poultry. Parrots tend not to need vaccines unless it's a requirement of the country they are in or travelling to.

Should I be worried if my dog or cat has lost or gained weight during their boarding stay?

Answer

<h5>Should I be worried if my dog or cat has lost or gained weight during their boarding stay?</h5> <p>No and yes, depending.</p> <p>A little bit of weight gain or loss is very common. It doesn't happen to all pets during every stay in a boarding facility, but it does happen. Pet owners, understandably, often immediately feel that this must mean their pet has not been taken care of properly, but in fact it is more important to look at the entire context and the extent of the loss or gain.</p> <p>Commonly, pets staying in a boarding facility are not eating exactly as they do at home. They may or may not be eating exactly the same food (depending on the arrangements you've made with the kennel or cattery), and even if they are, they may not be eating exactly the same amounts because, despite every effort to get it just right, human beings differ and the precise amounts they provide may be a little different than you do when your pet is at home. So, all this small change can lead to weight gain or loss, in and of itself.</p> <p>More important and relevant than this, however, is that pets are generally much more active in a boarding facility than they are at home. Now <em>wait</em>! We're <em>not</em> saying that you aren't taking good care of your pet by not giving him or her lots of activity. No, not at all. It's just that in a boarding facility, especially one that has a good number of staff and lots of other animals around, the whole environment is very stimulating and there is a lot of exercise for dogs and lots of other general interest for both dogs and cats. And this keeps them more active and generally more stimulated, even if they're in their enclosures. And this, in turn, often leads to a bit of weight loss.</p> <p>And one more thing: In many cases, a little bit of weight loss for dogs and cats is a good thing and although we have many customers who do worry about this, we also have a great many who are pleased to see that their pet has lost a little weght in our care because, in fact, they came in to us a little overweight.</p> <p>But of course, everyone has a different perception of this, and if the weight of your pet is not medically bad, one way or the other, then we do try to maintain the weight your pet comes in with.</p> <p>This all said, too much weight gain or loss IS a problem and if you feel there has been too much either way, we truly hope you'll talk to us about this. We monitor this aspect of your pet's health very closely, with a weight check when they first arrive for boarding and then regular checking every week, or more often if we perceive a potential problem. And if there is a problem, we always let you know about it while you're away and take action when required by adjusting feeding or even consulting your vet.</p> <p>If you're interested in more insight about this important subject, take a look at our page, "<a href="/what-we-do/boarding-daycare/weight-loss-or-gain-while-boarding" target="_blank">Weight Loss or Gain While Boarding</a>".</p>

Vaccinations ~ How often?

Answer

Dogs can receive their first course of vaccinations at 8-10 weeks old, and cats at 9-12 weeks old

<h5>Vaccinations ~ How often?</h5> <div class="faq_ans_img"><img loading="lazy" src="https://d12fifzdy7ujh4.cloudfront.net/images/faqs/faq_77.jpg"></div> <div class="faq_ans_text"><p>Dogs can receive their first course of vaccinations at 8-10 weeks old, and cats at 9-12 weeks old. They then require their second course of vaccinations 4 weeks later, which should then be followed by yearly booster vaccinations.</p> <p>Are there exceptions to these rules? Yep!</p> <p>Some babes need to be vaccinated at 6 weeks of age if their mother wasn't vaccinated at all. (You see, these babes borrow and benefit from their mum's vaccinations). Result? A total of three vaccinations at 6, 9 and 12 weeks old.</p> <p>However, <span>in the UAE, </span>their first rabies vaccination should not be administered any earlier than 12 weeks of age.</p> <p>Learn about this <a href="/what-we-do/dkc-veterinary-clinic/vaccinations-the-lazy-way" target="_blank">here</a> and <a href="/what-we-do/dkc-veterinary-clinic/dubai-pet-municipality-tags-registration" target="_blank">here</a>.</p></div>

Do you have discounts for long-term boarding or buddy-boarding?

We sure do.

Take a look at our price list.

If your pet boards with us for 28 or more consecutive days, we give you a 10% discount; if 60 days within a year, you get 7 days free boarding for future use. Also, if your pet buddy-boards with another family's pet, then it's a 20% discount! Yay!!